Terms and Conditions

Applicable legal information in the Terms and Conditions.

Information that you must legally know through the Terms and Conditions to use the websites and networks of Amada Madonna Company.

Amada Madonna Terms and Conditions.

The terms and conditions, regulate and give legal certainty about the procedures and activities, in the operations and transactions. Although this document is presented in several languages, only the Spanish version is legally binding.

This document has been updated on July 29, 2021.

Selecciona tu Idioma.

It is a necessary requirement for the acquisition of the products and the use of the services offered on the websites and networks of Amada Madonna Company, that you read and accept the following Terms and Conditions that are written below. The use of our services as well as the purchase of our products implies that you have read and accepted the Terms and Conditions in this document.

It is also possible that all products and services that are offered on our websites and on our networks may be charged, sent or presented by a third party website and in such case they would be subject to their own Terms and Conditions. In some cases, to acquire a product or contract a service, it will be necessary to register an account by the user, with the entry of reliable personal data and definition of a password to generate your account on any of our websites and networks.

By continuing to use our websites, networks and services, then you as a user, member or client, confirm that you accept our Terms and Conditions applicable in this document, otherwise, if you do not agree, you will not be able to use our website, networks and services.

The accounts.

Through its websites and its networks, Amada Madonna Company offers you platforms in which employees, vendors, subscribers and users concur. Therefore, each user who uses our platforms and services must subscribe, which is done through the creation of a user account, so the condition of subscriber implies acceptance of the Terms and Conditions expressed in this document.

The user can choose the password and change it whenever he wishes, for the administration of his account, in case he has registered and that is necessary for the purchase of any of our products or contracting our services. Amada Madonna Company will not assume responsibility in the event that, due to the user, said password is given to third parties.

Once the registration form is completed, the subscriber will be solely responsible for keeping the password and other identifiers of his account safe, so the account holder is fully responsible for all activities that occur under his password or his account, on the other hand, the user must notify the Customer Service of Amada Madonna Company about any unauthorized use of their account, so that in no way Amada Madonna Company can be held responsible, directly or indirectly, for any loss or damage, of any kind, incurred as a result of failure to comply with these conditions.

Buying and Hiring.

All purchases, contracts and transactions carried out through our websites and our networks are subject to a confirmation and verification process, which could include verification of inventory and product availability, as well as validation of the form of payment, validation of the invoice (if any) and compliance with the conditions required by the selected means of payment. In some cases, verification by email may be required.

The prices of the products offered on our websites and networks are valid only for purchases made on them.

Unauthorized use.

Users are not allowed to resell software, templates, or other design or programming products, nor are users allowed to place our products, modify them, distribute them, in any physical or electronic medium, for resale or reuse, without prior written authorization from a legally authorized representative of Amada Madonna Company, under the legal terms of copyright protection and international treaties, which are covered by products and services of Amada Madonna Company.


Users cannot declare as their own the intellectual or exclusive property of our products, services, electronic or multimedia content, nor can they resell or use it, modified or unmodified, without prior written authorization from a legally authorized representative of Amada Madonna Company. All products and services are owned by Amada Madonna Company, as well as our partners and suppliers own their own content. However, in case the contrary is not specified, our products are provided without any type of guarantee, express or implied. Therefore, in no event will Amada Madonna Company be liable for damages, including but not limited to direct, indirect, special, incidental, consequential, or other losses resulting from the use or inability to use our products or services.

Refund and guarantee policy.

For products that are irrevocable merchandise, we do not issue refunds after the product is shipped, so it is your responsibility to understand all aspects of the product before purchasing. We ask you to read carefully before buying it. We only make exceptions to this rule when the description does not match the product. There are some products that may have a guarantee and possibility of reimbursement but this will be specified when buying the product. In such cases the warranty will only cover factory faults and will only be effective when the product has been used correctly. The warranty does not cover breakdowns or damage caused by improper use. The terms of the warranty are associated with manufacturing and operating faults under normal conditions of the products and these terms will only be effective if the product has been used correctly. This includes:

  • According to the technical specifications indicated for each product.
  • Under environmental conditions in accordance with the specifications indicated by the manufacturer.
  • In specific use for the function with which it was designed at the factory.
  • Under electrical operating conditions in accordance with the specifications and tolerances indicated.

Anti-fraud check.

The delivery of products or services for the customer, product of purchase or contracting, can be postponed to carry out the anti-fraud check by our protocols and specialized personnel. It can also be suspended for a longer time for a more rigorous investigation in case of complying with legal mandates, to avoid fraudulent transactions.


The websites and networks of Amada Madonna Company, guarantee that the personal information you send has the necessary security within our platforms and systems.

Amada Madonna Company reserves the right to change the terms and conditions at any time, so we recommend that you consult the updated document periodically.