Customer Service

Specialized documentation.

Solve doubts through the technical documentation about our platforms. Also get useful tips about the best use of our technologies.

Knowledge Base

Request a ticket to receive personalized help.

You can request a help ticket to receive personalized support from the Customer Service Team, remember that you must be a customer and have a Amada Madonna account to request this service.

Coming soon.

Get trusted opinions and information.

You can consult topics with other users, clients, suppliers for celebrations and trips. It is excellent because in the forums everyone can express opinions and enrich points of view.

Coming soon.

One place to see your purchases.

In your Amada Madonna account you can see your orders, your files to download (in the case of virtual content purchases), your purchase addresses, your account details, options to change your password and more.

My account

You can easily and safely confirm payments.

If you made a payment and want to make a confirmation, you should know that we can guide you step by step to confirm the payment safely with the Customer Service Center. Feel the confidence of the professionalism of a legally constituted company.

Confirmation

Enjoy rewards on each of your purchases.

Each of your purchases contributes a percentage in electronic money, which will be automatically credited to your Amada Madonna Wallet account. So when you make a new purchase, your balance will be deducted and you will always buy saving with the best possible price.

Refunds are also made in this service when applicable.

Wallet

Find press articles, products, professionals and more.

With our search services you can find the content you need in the most organized and categorized way, it also includes professionals such as photographers.

It is efficient because you can also search from your smartphone.

Search

Exclusive benefits for our subscribers.

We will inform you periodically about news and offers that are exclusive to our newsletter subscribers.

We include discount coupons per season, which you can use in your purchases.

Newsletter